**Originally posted on The Wharton Journal. School goes by in a flash, so classmate Jenna Gebel and I created the LeadUp to allow 1Y MBAs to reflect and reconnect. Now we’re offering this three-day retreat again, October 8-11, for all Penn graduate students. The first year of business school flies by in a flurry of emotions—it’s altogether exhilarating, stressful, social, lonely, stimulating, and exhausting. You undergo a landslide of personal development during those ten months. And then, in the blink of an eye, you’re done with finals…
We’ve all had to persuade someone to do something. Most of the time we press actions on people and expect them to cooperate without doing any of the negotiation prep work. In a recent leadership workshop, Wharton brought in an FBI hostage negotiator to teach the best skills and steps to influence behavioral change. Although we may not negotiate international kidnappings anytime soon, these techniques actually come in handy on a day-to-day basis: moderating conflict amongst friends, handling a disgruntled employee, charming a customer service rep to give…